Terms & Conditions
COMPANY INFORMATION
PLESNIK d.o.o.
Logarska dolina 10,
SI – 3335 Solčava
Tax number: SI69524980
Registration number: 5598257000
HOTEL INFORMATION:
Hotel Plesnik****
Logarska dolina 10,
SI – 3335 Solčava
www.plesnik.si
Email: info@plesnik.si
Phone: (03) 839 23 00
BANK:
Sparkasse d.d
Transaction account: SI56 3400 0101 1524 124
BIC / SWIFT code: KSPKSI22
Payment
- To guarantee your reservation, a valid payment or credit card is required, or an advance payment of 100 % of the reservation. The guest’s card will be charged for the full amount of the stay on the day of booking.
- We accept the following cards: Visa, Mastercard, Maestro, American Express.
- Advance payment for guests without a credit card can be made via the company’s bank account (TRR), no later than 3 days before check-in.
Check-in / Check-out
- Check-in: from 14:00 to 22:00
- Check-out: until 10:00
- On the day of arrival, the hotel will hold the room until 22:00. Guests arriving later must inform the hotel in advance, no later than 22:00 on the day of arrival. Otherwise, the hotel is not obliged to hold the room and may charge no-show fees.
Parking
- Hotel Plesnik offers free parking for guests directly at the hotel.
- The parking area is spacious and suitable for cars and electric vehicles. Charging stations for electric vehicles are available.
Tourist Tax
- Tourist tax is not included in the room price:
- Adults (18+): €2.50 per night
- Children 7–16.99 years: €1.25 per night
- Children up to 6.99 years: exempt
- When booking via email, phone, or other channels, please indicate the actual number of guests staying in the room.
- Guests are asked to respect quiet hours from 22:00 to 06:00 in rooms and all common areas.
Check-in Requirements
- Guests must present a valid photo ID (ID card or passport). Check-in is not possible without it.
Reservation Confirmation and Cancellation Fees
Groups:
- 30–28 days before arrival: 25 % cancellation fee
- 27–8 days before arrival: 50 % cancellation fee
- 7–2 days before arrival: 65 % cancellation fee
- 2–1 day before arrival: 80 % cancellation fee
- On the day of arrival: 100 % cancellation fee
Individual Guests:
- Cancellations can be submitted only by email.
- Free cancellation if made 7 days or more before arrival.
- Cancellations less than 7 days before arrival: 100 % of the first night charged (for 1–2 night reservations).
- For reservations of 3 nights or more: 30 % of the total reservation cost applies.
- During high season (June–September and New Year holidays), cancellations will incur a charge equal to the entire deposit. Refunds are not possible during this period.
- To confirm the reservation, credit card details or a 30 % deposit is required.
Supplements and Discounts for Extra Beds
- Baby cots: free of charge
- Children 0–3 years: free
- Children 3–12 years: 50 % discount on extra bed
Additional Hotel Services
- Available on request and subject to availability: e-bicycle, massage, yoga, meditation, etc.
Pets
- Pets up to 25 kg are allowed.
- Additional daily fee: €25
Smoking
- Hotel Plesnik is a non-smoking hotel.
- Smoking indoors is strictly prohibited. Violation incurs a €100 cleaning fee.
- Guests may smoke outside: on the terrace or in front of the main or rear entrance.
Breakfast and Restaurant
- Breakfast: 07:00 – 10:00 (buffet)
- Room service available until 22:00
- Restaurant open daily until 22:00
Hotel Property
- Guests are obliged to take care of hotel property as their own. Costs for damage or loss will be charged.
Data Protection
- The hotel complies with data protection regulations.
- Upon check-in, guests must present a valid photo ID. Information collected: name, surname, date of birth, gender, and citizenship. The same information is required for accompanying guests.
- Data is used for booking, payment, and legal reporting (Ajpes).
- Credit card number and validity will also be checked at check-in.
Contact
For additional questions, you can contact us by phone at (03) 839 23 00 or by email at info@plesnik.si.
We look forward to your visit and wish you a pleasant stay with us.
Photo Credits
Photography featured on this website:
- Suzan Gabrijan,
- Jošt Gantar,
- Aljaž Hafner,
- Tomo Jeseničnik,
- Miran Kambič,
- Katja Krasko Štebljaj,
- Urban Štebljaj,
- Danilo Tič,
- Aljoša Videtič,
- Hotel Plesnik archive, Slovenian Tourist Board (STO),
- @coupleaway